In-Store Pickup

In-Store Pickup is available by appointment ONLY

Read the following details carefully before placing your order.


Placing an In-Store Pickup Order

  • In-store pickup is a FREE service that allows you to purchase your books on the website, then pick them up at the store by appointment.

  • To get started, visit the Textbooks page to find materials for your classes. During the checkout process, select the "In-Store Pickup" option in the dropdown menu.

  • After order is submitted, allow 2 business days for processing. You will receive two emails following order submission: The first confirming that it was received, and a second email 1-2 business days later after processing completes, with instructions on how to schedule your pickup appointment. *Note that credit cards will not be charged until store processing is complete.

  • Be sure your Clark Bookstore login has your preferred and accurate email address, as all order notifications will be sent by email.

  • Don't waste a trip! Walk-ins and unscheduled visits are not permitted. An appointment must be scheduled before your order can be picked up.

  • A matching ID must be presented at the time of appointment before the order can be released.

  • If a friend or family member is picking up your order -- Indicate their name in the "Order Comments" field during checkout, and as the Appointment Guest when filling out the appointment scheduling form.


Appointment Times Slots and Pickup Process

  • Appointment slots are typically available between 9:00am and 4:00pm during store hours. The full appointment calendar will be viewable through email after your order completes processing.

  • After scheduling your appointment, a confirmation email will be sent with directions to access the building for pickup.

Pickup Deadlines

  • Following payment approval, orders will be held through the first week of the new quarter.

  • Orders submitted after Wednesday of the first week of the quarter will be held for 5 business days after store processing and payment is complete.

  • Orders not picked up by the deadlines indicated are subject to a 10% restock fee. Refunds, less 10% fee, will be applied to original payment method, and all items will be returned to the shelf.