Rental FAQs

Are all textbooks at the Clark College Bookstore available to rent?

No, not all books can be rented. Currently there nearly 200 titles available, and the Bookstore works to add more to the list each quarter. Books that can be rented are identified with a "Rent Me" or "Rent or Buy" sticker in the store, and have rental pricing options when available on-line.

What will I need to successfully rent from the Bookstore?

We make it easy - bring your college or government issued picture ID, your current class schedule, a valid email address and your credit card to the Bookstore with you.

Be sure you thoroughly review the RENTAL AGREEMENT TERMS before you rent.

Do all rentals require a credit card?

Yes. To rent from the store you must provide a valid credit card ("Higher One" not allowed) in order to guarantee your tender. You can pay for your rental/purchase via any of our convenient payment methods... cash, check, credit card or gift card - but your credit card is required to guarantee the tender for replacement charges, plus tax should you fail to meet the rental agreement.

What does "guarantee tender" mean?

This term refers to the credit card provided by the renter, to be charged should you fail to meet the RENTAL AGREEMENT TERMS i.e. miss the rental return deadline or the rental is returned damaged and not in re-rentable condition, etc.

When are rented books and calculators due back?

To avoid replacement charges, rented items must be returned to the store by 4:00pm on the last business day of finals week. Check Bookstore HOURS OF OPERATION. Rentals not returned on time will be billed replacement price(s) to the guarantee tender credit card used at time of rental.

How do I return my rentals to be sure I will not billed new replacement prices?

Be sure you return all rentals - no later than 4:00pm, by the last business day of finals week. Keep your rentals in good condition and bring them to the Bookstore to complete your return transaction at the register.

If I rent online, how do I return my rentals at the end of the quarter?

Returning your rentals is easy with two convenient options. You can return your rental(s) in person at the bookstore, or send a trusted friend of family member.

If you prefer to ship your rental(s) back to the store, be sure to do so by the return deadline, no later than 4:00pm the Friday of Finals Week. Rentals that do not meet this deadline will be billed replacement price(s) to the guarantee tender credit card used at time of rental. So don't be late sending your rentals back or bringing the rental(s) to the bookstore to guarantee you meet the deadline! We recommend UPS or FedEx for tracking services and don't forget to consider insurance.

What if I miss the rental return deadline?

Rental(s) must be received in store by the deadline, in order to avoid additional charges. If you miss the deadline, the credit card provided as "guarantee tender" will be charged the replacement price(s). These charges are non-refundable and you will own the item(s).

If your "guarantee tender" is declined upon processing your rental(s) not returned by the deadline, we will send you an e-mail (to the e-mail address we have on file) with the balance due. If the balance due is not paid in full by designated date, you will incur fees and your case will be forwarded to collections. You will also be responsible for any additinal fees incurred by the collection agency.

If I drop the class, can I return my rentals and get my rental fee(s) refunded?

Yes! If you drop your class within the first 2 weeks of the quarter, the return policy for textbook purchases also applies to textbook rentals. Click here to read our RETURN POLICY

What happens if my rental item is lost or stolen?

First, report your lost or stolen item immediately to Clark College Security 360-992-2133 and to the Bookstore 360-992-2149.

If the item is not recovered, you are responsible for the replacement price(s) of each rental.

Rental replacement costs can be paid any time prior to the rental due date. This expense is in addition to the rental amount. All replacement costs & fees are subject to collections if not promptly resolved.

Can students highlight pages in their rental book?

In order to maintain good rental book condition for the next student, we recommend that you use page markers and Post-It notes to mark important information. At the end of the quarter these must be removed prior to returning your rental(s).

RENTAL AGREEMENT TERMS.

If you have other questions about the rental program, don't hesitate to CONTACT US.